en
Join us

Privacy policy

Privacy Policy

Effective Date: 22-12-2024

Packeto (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our app or services. Please read this policy carefully. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information:

We may collect the following information when you use our app:

  • Name
  • Contact details (e.g., email address, phone number)
  • Delivery address
  • Payment information (e.g., card details, UPI, etc.)
  • Order history

b. Non-Personal Information:

We collect non-identifiable information, including:

  • Device information (e.g., device model, operating system)
  • Usage data (e.g., app features accessed, session duration)
  • Location data (for delivery purposes)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Provide customer support.
  • Personalize your app experience.
  • Improve our app functionality and services.
  • Send notifications, offers, and promotions (if opted in).

3. Sharing Your Information

We do not sell your personal information. However, we may share it with:

  • Delivery Partners: To fulfill and deliver your orders.
  • Service Providers: For payment processing, data analytics, and app improvement.
  • Legal Authorities: If required by law or to protect our rights.

4. Data Security

We implement industry-standard security measures to protect your data. While we strive to secure your information, no system is 100% secure, and we cannot guarantee complete security.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of marketing communications.
  • Withdraw consent for location data collection.

To exercise your rights, contact us at [Insert Contact Email].

6. Retention of Information

We retain your information as long as necessary to provide our services or comply with legal obligations.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:
Email: info@packeto.in
Phone: +91 9700099974

Address : 

Packeto, 4th Mile, Mypadu Rd, Navalak Gardens, Nellore, Andhra Pradesh 524002